It was grand opening day – Monday, October 16th, 2017. After months of planning, preparation, and hard work, it was time! The atmosphere in Main Street Tacos was alive with excitement. This was the day a dream would be realized for Rachel Aranda, Sandra Alfaro, and their family. Everything was in place. The walls of the tiny corner restaurant in Hayward, WI were vibrantly decorated with hand painted murals. Tables were arranged just so, condiment’s stocked, and the display case full of handmade desserts with generations of skill and experience within each bite. Today, was the day that Main Street Tacos would breathe its first breath.
Friends and family from all walks of life were on hand to help in any way possible, taking orders, answering phones, cooking, bussing tables, answering questions, all there with one common goal, to help bring a dream to life for two of the nicest women you will ever meet. Opening day would be a flurry of hurried activity as most of the day was spent with standing room only in the tiny store front, and customers going in and out steadily all day. Everyone was happy to wait, as the delicious smells of authentic Mexican cuisine wafted from the kitchen. Curious customers cycled through from the grand opening at 11am until 8:00pm when they closed the doors early to prepare more food for the next day. Opening day had been a success, and the promise of more days like this were on the horizon.
Fast forward now to January 2018. It’s been nearly 3 months since that sunny October day. The snow has replaced the warm autumn breeze, and we’ve caught back up with Rachel and Sandra and visited about how they are doing as they settle into a rhythm on Main Street.
It is so worth noting, that when you sit down with these two wonderful ladies, you see immediately that kindness, family, and hard work are at the very core of what they do. They are warm, and welcoming, friendly, and fun – the very embodiment of the business itself. When asked what makes Main Street Tacos what it is, aside from authentic Mexican food like burritos, tacos, tortas, a variety of combination plates, and homemade desserts, Rachel replies,
“Our Customers. They make Main Street Tacos what it is. It is the relationships that we have and are building with everyone that comes in. We want them all to feel accepted, loved, and welcomed when they are with us.”
Customer service is the cornerstone of the authentic Mexican restaurant. The entire staff works closely together to make it run smoothly. Their friendliness, passion, and dedication create a welcoming atmosphere for all that enter their doors. It’s very likely that you’ll be visited by Rachel’s husband, Edson, who cooked your meal, or that you’ll be greeted by name when you walk in the door. If you’re celebrating a birthday, there will be singing. Rachel says,
“We wanted to make Main Street Tacos a place for everyone in our community.”
Evidence of this can be seen in little details throughout the restaurant. Their family friendly menu offers a wide variety of authentic Mexican food, including vegetarian options. Careful attention to the pricing structure was paid, allowing for a budget friendly option for families to dine out. The ordering and dining options make Main Street Tacos a tasty option for everyone, with dine in, take out, and delivery options.
As we sat and visited, it was so clear that they love what they do. But what was also abundantly clear was the gratitude that Rachel and Sandra felt – for their staff, their friends and family that came alongside them, for the other small businesses that had helped them build their own, for their customers that come through their doors every day. When asked about this, Rachel replied,
“I just want to say thank you to all the small business owners, family, and friends, and everyone that helped make our business possible.”
So, the next time you are walking down main street in Hayward, be sure to stop by Main Street Tacos at the corner of Main and 2nd. Not only will your hunger be satiated with delicious Mexican fare, but you will be warmly welcomed as family. It is truly a place where everyone is welcome.